2025 Lending Outlook: A comprehensive look back on 2024

Join Andrew Bateman, EVP of Lending, together with Veena Rao, Head of Corporate Lending, Lucas Mitch, Head of Retail Lending, and Michael Kinney, Head of Sales, as they dwelve into the 2024 trends and headwinds, and and discuss how these will influence your business in the upcoming year. Key trends included the simplification of user experiences, driven by the expectations of a new demographic workforce, and the critical need for interoperability, which was addressed through the provision of open APIs.

Cloud transformation remained a pivotal focus, with major strides made in cloud journeys and product launches like Loan IQ Simplified Servicing. Additionally, digital transformation was at the forefront, with notable advancements in AI and Sustainable Finance. The industry also faced challenges such as the complex economic and regulatory landscape, including SWIFT MX changes and the Digital Operational Resilience Act (DORA), which drove significant upgrade behavior among customers. Despite these challenges, the sector successfully delivered compliance and maintained operational resilience in the face of threats.