Fusion Dixibot powered by Kore.AI
Fusion Dixibot is a conversational AI banking solution for banks to act as a self-service virtual assistant
About this app
Fusion Dixibot is a conversational AI banking solution for banks to act as a self-service virtual assistant.
It reduces the cost for banks by moving customers away from channels like in-branch and call centers.
Fusion Dixibot is built using Kore.AI, that provides:
- Ease of use, quicker banking for your clients
- Seamless integration
- Easy to use, no code/low code configuration
- Human-like Interactions with Robust NLP and NLU capabilities
It is an App that can be downloaded on mobile phones, directed at the customers of banks.
The app has out-of-the-box API integrations with Fusion Essence and Fusion Equation
Fusion Dixibot supports the following capabilities for the bank’s customer:
- Account enquiry – list all accounts
- Balance enquiry – for all / each account (s)
- Transaction enquiry for a specific account
- Transaction enquiry for a specific period
- Expenses (in an account) for a period
Bank customizations and app management are available through the Kore.ai admin dashboard:
- Viewing queries and tweaking responses
- Expanding keywords and utterances
- Enabling or disabling of features
- Analytics
Building blocks
Account Information (PSD2, STET)
Retrieve set of account list, balances and account history e.g. for external aggregation purposes based on consent given by the customer. (PSD2 AISP scenario - STET standard)
