Kasisto Business Banking
KAI Business Banking solution (KBB) handles the complexities that come with managing business banking activities
About this app
Whether your clients are small business owners or large corporations, Kasisto’s KAI Business Banking solution helps you service and engage in a natural way while offering them contextual services. KAI provides immediate access to information, services, and products. This includes cash positions, wire and ACH status, aggregate holdings, liabilities and more, through human-like intelligent conversations, 24 hours a day, improving customer satisfaction and vastly decreasing the costs of service.
The global pandemic has accelerated the move to digital for both banks and their customers.Traditional customer engagement methods that include calls and live chats are losing to the digital convenience that customers expect, costing businesses time and money. Moreover, existing chatbots and IVR solutions don’t have domain experience and are not trained to handle the types of questions customers are asking or the language nuances in various regions.
Breadth of coverage
Using artificial intelligence, KAI is trained to understand thousands of questions and provide the right answers to your customers’ needs. With direct integration into FusionFabric.cloud, access to information, services, and products such as cash positions, wire and ACH status, holdings and liabilities are easily attained through intelligent conversations.
Out of the Box
With an IDA that is pre-trained on thousands of questions, pre-integrated into FusionFabric.cloud, your Financial Institution can get up and running in weeks, not months.
Deep financial services & AI expertise
Kasisto has a global presence, focused solely on the Financial Services industry with deep AI & Natural Language Understanding experience. Trained in over 50 million banking utterances, and collecting millions more every month, Kasisto truly understands the language of banking across regions.
Building blocks
Corporate User Profile
Get the list of features and details accessible to the logged-in user, based on privileges granted
Accounts and Balances
Retrieve the list of an authenticated user's corporate accounts and also retrieve the individual account details, balances and statement.
Consumer
Retrieve account holder data and Financial Institution account holders based on search criteria
Transaction Enquiries
Fetch the list of all transactions initiated from corporate channels and retrieve the details for a specific transaction
