US Mid-Market Apps

Allied Bill Payments creates a new avenue for community Financial Institutions to fend off disintermediation by centralized services (like Billers Direct), optimize consumer experience to use their available funds in real time, and maximize Financial Institutions’ informed marketing opportunities.

Clinc’s Virtual Banking Assistant (VBA) enables Financial Institutions to boost digital engagement and reduce service agent workload by automatically addressing the “low value” requests, freeing up the resources to handle deeper interactions. The solution serves as an important step in the customer journey by providing 24/7 coverage of customer queries by understanding and following complex conversations, enabling a vastly superior customer interaction.

SavvyMoney provides end-users with the ability to view their credit scores and educate themselves on aspects of their finances that affect these scores. Financial Institutions can offer products to their users based on their credit scores and insights into competing products. Through the credit score and report tool, the user not only sees their score, but gets guidance in understanding the factors affecting their scores and full credit report. Users are also able to engage with a credit score simulator to see what impact certain actions may have on their score.

ENACOMM EFS-IVR is the industry leading Interactive Voice Response solution for Credit Unions, Community Banks, and FIs. It's a flexible IVR solution that offers the best customer experience.

With the end of life on old on-premise IVR (stagnant, non-upgradeable, out of compliance), it's important for Financial Institutions to improve the Customer Experience with integrated solutions across the customer lifecycle - a better, faster and more personalized experience - and expand consumer channels and communications with AI banking on Alexa and Google.

Working together with our partners and clients, Geezeo’s platform delivers enriched digital banking experiences. By processing, storing and augmenting billions of transactions, Geezeo plays a significant role as a critical data partner.

Glia’s Digital Customer Service (DCS) solution brings the in-person experience to all customer interactions, whether they start online or on the phone. It breaks down the walls of traditional customer support by combining all communications means (chat, video, and audio ) into one unified, digital customer service experience.