Clinc

The Clinc story has its roots in a research collaboration project between a group of PhDs at the University of Michigan.

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The Clinc story has its roots in a research collaboration project between a group of PhDs at the University of Michigan. Having recognized that conversational AI had made few significant advances in the decade since the advent of Siri, the team believed that cutting-edge breakthroughs in computing technology combined with natural language processing held the key to a new frontier in conversational AI technology.

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Website
clinc.com
Regions
North America
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US Mid-Market

Clinc Virtual Banking Assistant

Clinc

Clinc’s Virtual Banking Assistant (VBA) enables Financial Institutions to boost digital engagement and reduce service agent workload by automatically addressing the “low value” requests, freeing up the resources to handle deeper interactions. The solution serves as an important step in the customer journey by providing 24/7 coverage of customer queries by understanding and following complex conversations, enabling a vastly superior customer interaction.

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