Supporting Australian SMEs: Opportunities for financial institutions in a post COVID world

The COVID-19 pandemic has upended many aspects of the conventional banking business model and had caused a profound effect on Australian SMEs, with many experiencing ongoing negative impacts. 47% are still experiencing decreased revenue, 40% are still experiencing a drop-in customer demand, 26% still have reduced trading hours and 23% have cancelled or postponed projects. While the recovery has begun, the negative impacts of the pandemic will be profound with only half of SME operators expecting conditions to recover to pre pandemic levels within the next 2 years.

Join RFi Group and Finastra as we discuss the findings of a newly released RFi InfoBrief to discover the opportunities and overcoming the challenges of Australian SMEs towards the new normal and the best way forward:

• Why are SMEs important?
• What impact has the pandemic had on SMEs?
• Is now the time to focus on SMEs?
• What are the keys to success when engaging SMEs?
• How critical is digital experience and capability in addressing the needs of SMEs?
• Maximizing the potential of an interconnected digital ecosystem

Featured Panelists:

Mark Schultz
Director – Consulting, for global strategic insights partner
RFi Group

Calvin Boo
Head, Retail Banking
Global Solutions Consulting APAC
Finastra