How banking has changed for good: Becoming an intelligent financial services player

The COVID-19 pandemic has challenged many aspects of the conventional banking business model. These changes, coupled with the entry of digital banks and changing customer expectations, introduce new competitive dynamics across financial services. This IDC InfoBrief covers five core themes in Asia Pacific that are integral in defining a digital strategy for financial services to thrive in the new normal.

You’ll learn:

• Key areas for banks to evolve and navigate business challenges as volatility intensifies
• Building and leveraging technology capabilities to enhanced customer experience
• The platform thinking – why you should see that as a fundamental shift in business strategy

Download the free InfoBrief today!